Privacy Policy
Effective Date: 02/07/2025
ANCARTA is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.
1. 🧾 Information We Collect
The types of personal information we collect depend on how you interact with ANCARTA.
“Personal information” refers to data that identifies or relates to you directly or indirectly.
A. Information you provide directly:
- Name, email address, phone number
- Billing and shipping address
- Order details and payment confirmation
- Customer support messages or preferences
B. Information we collect automatically:
- Device details (IP address, browser type, operating system)
- Site usage (pages viewed, time on site, links clicked)
- Cookies and tracking technologies
2. 🛍 How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Communicate about orders, returns, and support
- Personalize your ANCARTA experience
- Send marketing emails (only if you opt-in)
- Prevent fraud and misuse
- Comply with legal obligations
3. 🍪 Cookies & Tracking Technologies
We use cookies and similar tools to:
- Understand how our website is used
- Remember preferences
- Improve site performance and analytics
- Deliver relevant ads
You can manage cookies in your browser settings. Note that disabling cookies may impact your experience.
🔗 Learn more: Shopify’s Cookie Policy
4. 🤝 Sharing Your Information
We only share your data with trusted third parties to operate ANCARTA effectively:
- Service providers: Shopify, payment processors, couriers, marketing platforms
- Business tools: Analytics, email, and SMS software
- Legal purposes: To comply with law or legal processes
- Business transfers: In the event of a merger or sale
We do not sell or rent your personal data.
5. ✍️ User-Generated Content
If you leave a product review or post content on our social media, it may be publicly visible.
Avoid sharing personal or sensitive data in public areas.
6. 🔗 Third-Party Links
Our website may include links to third-party sites like Instagram or TikTok.
We are not responsible for the privacy practices of these external platforms.
7. 🗃 Data Retention
We retain your personal information only as long as necessary:
- To process orders and provide services
- To comply with legal requirements
- To resolve disputes and enforce policies
8. 🔐 Data Security
We take reasonable steps to safeguard your information.
However, no system is completely secure. Please avoid sharing sensitive information through unsecured channels.
9. 📣 Your Rights
Depending on your location, you may have the right to:
- Access or correct your data
- Request deletion of your personal data
- Withdraw consent for marketing
- Lodge a privacy complaint with a regulator
To make a request, please reach out via our contact page.
10. 📅 Policy Updates
We may update this Privacy Policy from time to time.
The latest version will always be posted here with an updated Effective Date.
11. 📬 Contact Us
If you have questions or privacy requests, please contact:
ANCARTA